VETIGRAPH SOFTWARE TRAINER / CLIENT ONBOARDING

Job Description:

VETIGRAPH is specialised in the implementation of CAD/CAM and PLM software and hardware solutions in the fashion and apparel industry. The company’s clients are fashion and apparel medium-sized businesses, providers of product design, development and production to the high street. Our emphasis on high-level training and client support and our one stop shop approach has made us a key provider in the sector. In order to strengthen our existing team, a vacancy has arisen within our UK office, for a position as Trainer and Client Onboarding on Vetigraph CAD and StylePack PLM software.

The right candidate has some knowledge of patterns making and grading (by hand or computerised) and garment production and a flair for the technical side of fashion. A knowledge of CAD and PLM is necessary although training will be provided from our office. Some knowledge of French, although not essential, would be an advantage to liaise with the French office.

Duties will include:

  • Assisting clients on-site and remotely
  • System implantation from start to finish
  • Training small groups of operators on CAD/CAM and PLM
  • Troubleshooting
  • Writing of training manuals
  • Software testing and bug reports
  • Software demonstrations to potential clients, on-site and remotely

 

Personal qualities:

Strong customer handling skills.

Good written and verbal communications.

Organised

Customer focussed.

Self-starter who can work unsupervised and sometimes remotely.

Creative.

Experience of working with CAD and PLM solutions would be an advantage.

Microsoft Office and the Internet.

The candidate must hold a valid UK passport and be allowed to work in the EU. He or she will be prepared to travel as this vacancy involves some training assignments around the UK (mostly London and the Midlands) and abroad.

Salary:

Negotiable depending on experience

Email CV to:

contact@vetigraph.co.uk

 

 

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